Refund Policy

Thank you for purchasing our product via our website www.mariciskin.com or in person via our pop-up stalls operated by MARICI GROUP LTD.

You are eligible for a full refund within 30 calendar days of your purchase.

To be eligible for an exchange/refund you must return the product unused and its original packaging with proof of receipt. 

We do not offer free postage and advise you to send via a tracked service.

Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days.

After the 30-day period, you will no longer be eligible and won't be able to receive a refund. 

Products bought during sales events will not be eligible for a refund. 

If you have any additional questions or would like to request a refund (refund address details)  please contact us at hello@maricibalm.co.uk